Terms and Condition
We welcome you to Karmik.in as our esteemed guest. Please read the terms and conditions of use carefully before accessing our website. The use of this website by you amounts to your acceptance of all the terms and conditions listed herewith, in association to all related services.
Karmik reserves the rights to modify, alter or update these Terms and Conditions of use, and you agree to be bound by these terms when you proceed to use the services offered through our website. Please note that any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
Any use of this website including orders placed by you will be subject to these Conditions. The website is strictly for your personal use, commercial use of the products and services listed on this website is a punishable offence.
We have taken every care to ensure that the photographic representation, description and specification of each garment on the Karmik website are accurate. However, while the reproduction of colours is a close representation, a slight variation in the actual goods may occur in some instances. We are therefore unable to guarantee that the product images you see are an exact replica of the actual merchandise
The Personal Information which you provide when you register on our site as a customer is true, accurate, current and complete in all respects and the responsibility in the instance falsification of information rests solely with you. As a user it is agreed that you are not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use, when availing the services offered under www.Karmik.in. It is your responsibility to notify us immediately of any changes pertaining to your Personal Information by contacting our web customer services team by e-mail at customercare@Karmik.in or by calling on +91 8108659659.
Acceptance of Your Order
You can place an order for all garments featured on the website subject to the design and size availability.
If you have provided us with a valid e-mail address we will send you an order acknowledgement e-mail stating the details of the products you have ordered. This is not an order confirmation or order acceptance from us. Our acceptance of your order will take place upon dispatch of the Product(s) ordered. On dispatch of your order we will send you an order confirmation e-mail. Please refer to the Order Cancellations & Amendment section of our Conditions for further information
Non-acceptance of an order may be a result of one of the following instances:
- • The product you ordered being unavailable from stock
- • Our inability to obtain authorization for payment from your bank or a problem receiving your payment
- • The identification of a pricing or product description error
- • Your failing to meet the eligibility to order criteria as set out in the Conditions
If there are any problems with your order, you will be contacted by our web customer services team as soon as possible. However we reserve the right to reject any purchase placed by you at any time.
When you place an order on www.Karmik.in, we will take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure.
If you wish to cancel your order/ orders placed online or over the telephone, please contact our Customer Care Team by:
- • Calling Lines are open Monday to Saturday 12 noon till 7:00pm Indian Standard Time (we are closed on Sunday).
- • You can drop us an email at firstname.lastname@example.org forwarding your acknowledgement to us stating your intention to cancel the order.
- • It may not always be possible to stop an order from being dispatched, as we endeavour to process orders immediately. If your order has already been dispatched and you wish to cancel the order; you may do so by returning the goods along with the completed Returns Receipt within 14 days of receiving the goods.
Unwanted goods may be returned for a refund. Please return them in their original condition, unused (with their original packaging), with all labels and garment tags still attached within 14 days of receipt of your goods using the Returns Form provided.
We do not accept returns of personalised items or goods which have been made to a customer's specification; and jewellery items.
It is required that you ensure that you return the goods to us in their original packaging and in an undamaged condition. To return unsuitable purchase(s), apply the enclosed returns label to your parcel and post the package at your Post Office. We strongly recommend that you retain your receipt from the Post Office until you have received credit for your return. We regret that we cannot be held responsible for non-delivery of returned goods.
All returns should be sent to;
B-11, Asha Colony,
Juhu Tara Road,
Opp. Hotel Sea Princess,
Mumbai, Maharashtra 400049.
Tel: +91 8108659659
If you would like to discuss the return of any item, or have any further questions about our returns policy please contact a member of our customer care team.
Mode of Payment
PAYMENTThe total cost of your order is the total of the listed price of the products ordered, plus local and international taxes as applicable plus delivery charges. We do not charge for delivery of products shipped within Indian Territory.
The payment may be processed prior to our dispatch of the product that you have ordered. If you want to cancel the order after we have processed the payment, the said amount will be reversed back to your account. No refunds shall be applicable on the orders made by the User under the Cash on Delivery ("COD") option.
Modes of payment accepted onlineWe accept the following Credit/Debit cards in payment for purchases made online:
- • Mastercard
- • Visa
- • Maestro
- • American Express and
- • Net Banking
You need to confirm that the card details or account details being used for the transaction are correct and lawfully yours. All credit and debit cards are subject to validation checks and authorization by the card issuer. If the issuer of your payment card or your bank refuses to or does not, for any reason, authorize payment to us, we will not be held liable for any delay or non-delivery of the products. All payment transactions are subject to Risk Management Clearance test performed by our third party payment gateway provider. Further the information provided by you will not be utilized and shared by us or associated third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
At www.Karmik.in we strive to provide you with the best prices possible on products and/or services you buy from us. Prices and availability of products are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and shall be determined only at our sole discretion. While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Liability & Indemnity
By accepting these T&C you agree to notify us immediately of any changes to your Personal Information by contacting our web customer services team by e-mail at email@example.com or by calling on +91 8108659659. You agree to indemnify and hold KARMIK & Its allied companies harmless from and against any and all claims, damages, costs and expenses, including but not limited to attorney’s fees, arising from or related to the use of this Website, or from loss arising upon any information provided by you which is not correct, contained in this Website.
The Trade Marks used on the website are the registered and unregistered marks of Harvey Nichols, our affiliates, our licensors or our partners, and are protected by UK and international trade mark laws. All other Trade Marks not owned by us, our affiliates, our partners or our licensors that appear on the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
- • You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only. The download of the website content, pictures and any other material is strictly prohibited.
- • You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
The information, services, products and materials contained in this Website, including but not limited to, text, graphics, video, audio and hyperlinks, are provided “As Is” and without warranties of any kind, either express or implied. KARMIK disclaims all representations and warranties, express or implied, with respect to such information services, products and materials, including but not limited to warranties of merchantability and fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance to the fullest extent permissible pursuant to applicable law. You acknowledge, by your use of this Website, that your use of this Website is at your risk, that you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment you use in connection with your use of this Website, and in no event shall KARMIK be liable for any direct or indirect, special, punitive, incidental, exemplary, or consequential damages or any damages whatsoever from this Website.
We do not warrant (either expressly or impliedly) that the function, operation or accessibility of the website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available will be free of viruses or other harmful elements. As a condition to become a visitor to and a user of the website, you agree to these Conditions and that access is undertaken at your own risk.
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, we make no claims to its accuracy, either expressed or implied. There may be occasions when some of the information featured on our website may contain incomplete data, typographical errors or inaccuracies. Any errors are wholly unintentional and we apologize for any inconvenience that this might cause. We reserve the right to amend errors, make changes to our website or to update product information at any time without prior notice and without any liability on our part.
If you ask us to include a gift message with any product ordered through the website, we will do our best to ensure that we accurately record your message and send it with the Product. However we cannot accept any liability for any errors with the message or any failure to enclose the gift message with the Product. You undertake that any gift message you require us to send will not be in any way racist, blasphemous, defamatory or otherwise offensive. We reserve the right to remove said messages from our deliveries.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract and/or other representations or otherwise out of or in connection with the Conditions for:
- • Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings);
- • Any loss of goodwill or reputation;
- • Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the conditions.
Save in relation to clause (liability for death or personal injury) our liability under any contract for products purchased from us shall be limited to the product Value of your order.
We do not guarantee that any product sold on-line will be available in any of our stores or that the price quoted on-line will match that at any of our stores. If a product you want is sold out on-line it may be available in store. However, we recommend that you call your nearest store first before making a special journey to avoid disappointment.
We shall not be under any liability to you in the event of our failure, delay or default in carrying out all or any of our obligations under these Conditions due in whole or in part to an event of Force Majeure.